Shipping & Delivery

Updated October 29, 2026. Review the destination, delivery option, charges and final checkout total before placing a Lorumina order.

Estimated processing and transit

Average fulfillment is estimated at 8–14 business days. Orders are generally processed and dispatched within 3 business days after payment confirmation; estimated transit is 5–11 business days. Business days are Monday through Friday, excluding public holidays. The estimates are not a guarantee of arrival on a specific date.

Eligibility and costs

Checkout indicates whether selected goods can be ordered for the destination and displays available shipping charges and applicable taxes. An active market does not guarantee every address or item is supported.

Tracking references

Available tracking details are supplied after dispatch. Carrier scans may appear later than the shipment notice. Goods may travel in separate parcels with different references and arrival dates.

Recipient information

Provide accurate recipient, address, unit and requested contact details. Send corrections to support@lorumina.com immediately. We confirm whether amendments remain possible at the relevant fulfillment or carrier stage.

Customs and tax disclosures

Use the checkout disclosures for your order. A lawful import or local collection charge not included in the total may be allocated to the recipient only as disclosed and permitted by law. Do not assume all duties are prepaid or an undisclosed tax arrangement applies.

Revised estimates

Holidays, remote areas, weather, customs review and carrier disruption can affect timing. We investigate concerns and explain material changes. If a US order cannot be dispatched within the promised or legally required period, we seek consent to revised dispatch timing or offer cancellation and a prompt refund for unshipped goods as law requires.

Missing or damaged parcels

Email the order and tracking reference. Check carrier notices, safe places and household members where relevant. Keep damaged packaging and provide available photos. We assess appropriate remedies without excluding mandatory rights.

Failed delivery

Contact us about refused, uncollected or undeliverable goods rather than assuming cancellation. Any reshipment proposal or lawful, substantiated cost is explained in view of the reason and carrier outcome. Related requests follow our Return & Refund Policy.